Frequently Asked Questions – The Apron Shop
We’re glad to have you in The Apron Shop, FAQs section! In this section, you will find answers to the most frequently asked questions regarding our products, customization, wholesale, and so on to an extent. If you still can’t find what you are looking for, don’t hesitate to send us an email at support@theapronshop.com.
1. What is the composition of the aprons?
In terms of quality, highlights of our aprons include most commonly premium leather, durable vegan leather, and eco-friendly fabric. We have a plethora of aprons designed specifically for working professionals which are thus focused on strength, utility & appearance.
2. What is vegan leather, and do you have that, too?
Yes, general ones made up of vegan leather are included, which are made up of cruelty-free materials. Our vegan leather comes from the apple craze as well as recycled plastics, hence making it a strong and environmentally friendly leather. They are aimed at stylists and professionals who want to look good without sacrificing environmental responsibility.
3. Can I personalize my apron as I wish?
You certainly may! As far as customization is concerned at The Order Atlas, we provide numerous options with DTF printing, embroidery, or engraving by laser. These options can be picked at the time of giving an order, but it is also possible to send your own idea of the apron, which is guaranteed to be unique
4. What parties are relevant to your aprons?
Our aprons fit in the field of numerous. Businesses, such as:
- Baristas
- Chefs
- Chefs
- Bartenders
- Artists
- Blacksmiths
- Gardeners
- Welders
- Hairdressers/Barbers
- Carpenters
Whether protecting your clothes from spills or engaging in serious work, we have got an apron for you.
5. Are the aprons available in other sizes?
Yes, they do. The aprons are available in sizes small to 3XL. The size requirement is indicated on the specific product page to ensure the required fit.
6. After getting a leather apron, what is the procedure for washing?
In order to take care of your leather apron:
- After every use, simply clean it with a wet cloth.
- Reduction of the apron to contact with abrasive chemicals.
- Made in a dry cool place.
- If you want to take care of it for a longer period, then regularly apply a leather conditioner to preserve the softness and durability of the apron.
Our Aprons made of vegan leather are also wipeable with a damp cloth without the use of strong laundry detergents.
7. Are your products available at wholesale prices?
Yes! Business clients are offered wholesale prices as well as placement of bulk orders. We design and provide quality aprons suitable for any circumstance, be it a restaurant, salon or workshop. As far as wholesale services are concerned, we do have customization services which include the company’s logos – embroidered or printed out. Reach us at support@theapronshop.com or visit our wholesale and private label page if you are interested in further prices and discounts.
8. What is the average time to make and deliver the customized apron?
Standard orders take an approximately 3-5 working day while custom ones take an additional 5-7 working days depending on how detailed the design needs to be. Once orders are shipped, they are received within 7-10 business days.
9. Is it possible to return or exchange my apron?
Yes, our policy is a 30-day return and exchange period for unused and undamaged items. If for any reason your apron does not fulfill your expectations, you can simply go to the Returns & Exchanges page or the Customer Center and request help with more details you may need.
10. Do you provide international delivery?
Yes, we can dispatch orders to various countries subject to certain restrictions. Most locations have certain shipping fees and delivery will always be as indicated on the site but tracking of orders is sent once orders are delivered.
11. Which methods of payment can I use?
In our online shop, we take all the major credit cards and debit cards as well as Paypal and other secure payment systems. We follow a secure online system at checkout which is very safe since it uses encryption technology.
12. Where do I send my order if I want to buy the products in bulk or wholesale?
It’s very easy to place a bulk or wholesale order, please contact us at support@theapronshop.com. Our specialists will help you with the implementation, including individual branding and discounts on large quantities of goods.
13. Will it be possible to find eco-friendly aprons in your store?
Sure! Customers are an important part of sustainability and veganism. For example, the thickness of the vegan leather of the aprons offered is made from apple pulp and recycled plastic. These leather aprons are made from cruelty-free leather as all the ingredients are made in an eco-friendly manner.
14. Will there be a way for me to check the status of my order?
Certainly. After your order has been dispatched, we will provide you with a tracking number through an email. You will be able to utilize that number to monitor the real-time status of your shipment.
15. What makes The Apron Shop aprons unique?
The Apron Shop aspires to deliver premium-grade aprons made from the best quality materials. What makes us different is the attention given to the quality of work, the level of personalization, and more importantly, customers’ contentment. It could be our classic leather aprons, standard accessories, or stylish and trendy eco-friendly vegan-friendly designs, all of which are practical and fun.
16. Is it possible to order a sample apron?
Yes, sample aprons are available on bulk orders and for businesses. For those who would like to order a large number of items, just let us know, and we will help you by providing you with a sample apron that you can order.
17. Do you provide gift cards?
Yes, we have a range of gift card sizes available and they make great gifts for people who appreciate the art of hand making things. Gift cards can be used to buy goods in any of our sites.
18. How do I get in touch with customer support?
You can reach our customer support via email at support@theapronshop.com, call us at +1 (646) 222 3807, or use the Contact Us page. In general, all messages, including support requests and feedback, are answered within 24 hours.
19. What if the item arrived in poor condition?
If you notice a damaged apron, contact us at once, and we will assist you in seeking a solution to your concern. You can choose to have another apron delivered to you or to be issued a refund provided it is according to our returns policies.
20. Is there a promotion on your supplies?
There are times when we run specials and give out discounts on selected stages and image aprons. You can subscribe to our newsletter and fulfill or follow us on social media platforms and know what is hot and what is not.
21. I made a purchase but now I want to cancel the order. How can I do that?
You can cancel your order within 24 hours of making it. After this duration, we cannot assist in cancellation, because your order is likely being produced or has already been shipped. Please get in touch with us as soon as you can if you wish to cancel your order.
22. Looking for a customized apron, how do I go about it?
Yes, we are pleased to do special orders! Contact us with your ideas whether it involves an artwork you wish, an image that needs to be placed, or a type of fabric, and we will assist you in making the best apron for you.
